Corporate & Social Responsibility Policy

Corporate & Social Responsibility Policy

The Elan Homes Group recognises that Corporate Social Responsibility matters are of increasing importance and we are proud to display our commitment to being a socially responsible business, both internally and externally.

We believe that it is crucial for us to make a positive impact on the communities in which we work and on our stakeholders.  By this we mean that we must take care of our employees, our customers, the communities in which we work, and those charitable causes that are close to our hearts.

We believe our Corporate & Social Responsibility Policy will provide long-term benefits to our employees, customers, partners and individuals in all communities, and will focus on eight key areas:

• Health and safety – Embedded in all activities and processes for the provision of a safe working environment, wherever that may be.
• Employees – Respecting the values of employees, providing good conditions of work and equal opportunities.
• Environmental impacts – Managing business development activities in order to maximise on recycling opportunities and minimise the risk of pollution, waste and nuisance to neighbours.
• Sustainable development – Long term impacts arising from the communities that the Group interact with including energy efficiency of dwellings, transport, meeting social and economic needs.
• Relationships with Customers – Being responsive to customer needs and providing a quality assured service that intrinsically incorporates all relevant legislative considerations.
• Suppliers and Partners – Treating suppliers fairly and driving corporate and social responsible codes of practice throughout the goods and services supply chain.
• Community involvement – Charitable giving and engagement with local communities through funding, support and work experience programmes.
• Ethos – Encouraging high standards of professionalism throughout the company and promoting best practice in respect of ethical behaviour.

Our Corporate & Social Responsibility Policy shall be implemented and maintained through the following key policies:

• Health Safety & Environmental Policy Statement
• Customer Care Charter
• Customer Care Code of Conduct for Contractors
• Dealing with Vulnerable Customers
• Social Networking Policy
• Modern Slavery & Human Trafficking Statement
• Anti-Bribery & Corruption Policy
• Whistleblowing Statement

This Policy is endorsed by the Board of Elan Homes Holdings Limited